Here’s a chance to view the inspiring webinar ‘Managing Challenging People & Difficult Conversations’ presented by Debbie Boone, one of the US’s most prominent veterinary communications consultants.

We hope that those of you who joined us for the webinars in our 2022 programme enjoyed the insights provided by speakers Richard McCann, Sian Tranter, Will Stirling and Debbie Boone.

Meet Client Services Administrator, Luke Drury, who along with his colleagues is the first port of call for customers contacting the company by phone or email.

View our webinar ‘The Future Practice – Harnessing Technology To Help Your Team’ led by Will Stirling of VetsDigital. Veterinary digital marketing expert Will focuses on the importance of practices getting the right systems and support in place which he says are major contributors to securing a successful practice.

View our webinar ‘Using Clinical Supervision – Looking After Our Team’ hosted by vet and clinical supervison advocate Sian Tranter who provides some excellent insights into supporting and getting the best out of veterinary teams. Sian is joined by Steve Bailey of Space Coaching Services who joined Sian to talk about the power of establishing Action Learning Sets.

View our webinar ‘Using Clinical Supervision – Looking After Ourselves’ headlined by vet and clinical supervision advocate, Sian Tranter, and featuring exclusive insights from Clive Elwood – former RCVS Specialist in Small Animal Medicine and practice Managing Director, now author and owner of Trellis Leadership Coaching.

Dispensing health plan products in reception reduces pet healthcare plan profitability by 7%.

Do you really know what your clients want?

Losing healthcare plan members is losing you valuable guaranteed revenue.

Why are your clients cancelling their healthcare plans?